Information on Data Protection

Thank you for visiting our homepage and for your interest in our company. We are committed to protecting your personal information and would like you to feel secure and comfortable while viewing our Internet site.

Recording and processing personal information

You can of course visit our homepage without being required to provide us with any personal information. At random intervals, we evaluate technical information of the kind which is available to all website operators in the Internet. This includes your screen resolution, for example, and the browser you use. This evaluation is always anonymous and helps us to make continuous improvements to the services we offer.

Only personal information you provide us with when registering for our publications, taking part in a survey or for purposes of contract implementation is recorded.

Use of cookies by Landesbank Berlin Holding AG

Data for marketing and optimisation purposes are gathered and stored on this website using technology provided by etracker GmbH (www.etracker.de). The data are used to create utilisation profiles under a pseudonym. Cookies may be used for this purpose.

Cookies are small text files stored locally in the intermediate memory of the visitor’s Internet browser. The cookies enable recognition of the Internet browser. The Help function featured in the menu bar of most web browsers explains how you can prevent your browser from accepting new cookies, how you can instruct your browser when you receive a new cookie and how you can deactivate all received cookies.

Facit Digital provides the lbb-holding.de website with a polling control cookie for research purposes. If this cookie is stored, it is not necessary for a user to re-complete a survey if he or she has already done so or has decided against taking part in the survey.

The data recorded using the etracker technology are not used unless express permission has been received from the person concerned for the purpose of identifying the visitor to the website personally and are not linked with personal data concerning the bearer of the pseudonym. The recording and storing of information can be vetoed at any time with effect in the future.  We also advise you to log off completely after using a computer which you share with others and which is set to accept cookies.

Using and sharing personal information and purpose limitation

All personal data obtained as a result of our Internet direct services are recorded, processed and used in accordance with the relevant valid guidelines pertaining to the protection of personal data, solely for the purposes of contract processing and for maintaining our own justified business interests with regard to providing consultancy and support to customers as well as need-driven product design.

Security and the right of access to data

We implement technical and organisational security measures to protect the data you provide to us against accidental or wilful manipulation, loss and destruction and to prevent access by unauthorised persons. Our security measures are subject to ongoing improvement in line with technological development.

Should you have any questions concerning the processing of your personal data, please contact our data protection officer directly. He and his team will be happy to help with requests for information, applications and complaints:

Data Protection Officer

Landesbank Berlin AG
Datenschutzbeauftragter (LBB-DA)
Brunnenstrasse 111
13355 Berlin
Germany